The partner support line will be open Monday to Friday from 8.30 am – 6.30 pm AEST/AEDT
- Phone: 1300 952 675
- Email: dealersupport@letsbemates.com.au
- Live Chat: matepartnerhub.com.au
Partners Support Line Overview
- Priority service for Partners
- Check the progress of orders
- Assist Members with SIM activation
- Assist with customer sign-ups
- Follow up with customers who have not activated SIM cards
- Contact customers with failed mobile ports to help them activate
- Overall general Partner assistance and support