latest MATE Knowledge Base posts

MATE Knowledge Base | 20 January 2026

https://www.canva.com/design/DAGfCi0zYmk/CKumGiHqXCFfCL63_c7UXg/view

MATE Knowledge Base, Mobile Services, nbn Home Phone services, nbn Internet services, Partner Support | 27 February 2024

We have attached a training guide to ensure signing  a service with MATE is as simple as possible. How to sign-up with MATE

MATE Knowledge Base, nbn Internet services | 19 February 2024

The following links will take you to our modem/router recommendation lists: FTTP/HFC/FIXED WIRELESS/FTTC FTTN/FTTB - VDSL...

MATE Knowledge Base, Mobile Services | 19 February 2024

For current information on MATE mobile plans, click here

Accounts and Billing, MATE Knowledge Base | 19 February 2024

Your customer can add an authorised contact to their MATE account once it is set up. To do so, they must contact us during our ...

MATE Knowledge Base, Mobile Services | 19 February 2024

Follow the steps below for a seamless experience! Step 1 Purchase your SIM cards from matepartnerhub.com.au so that you can a...

MATE Knowledge Base, nbn Home Phone services | 19 February 2024

For an extra $9 per month, you can add an nbn home phone (VoIP) service as part of your internet connection with MATE. You c...

MATE Knowledge Base, Partner Support | 19 February 2024

The partner support line will be open Monday to Friday from 8.30 am – 6.30 pm AEST/AEDT Phone: 1300 952 675 Email: deal...